1. Scope
These terms govern giveaways entered from the Giveaway screen inside the HeyMom mobile app. The prize, start and end dates, number of winners and entry rules of each giveaway are shown separately on that screen; if anything here conflicts with what the app shows for a specific giveaway, the information shown in the app prevails.
Entry is free of charge. No purchase or paid subscription is required to enter.
2. Who Can Enter
- Natural persons aged 18 or over with legal capacity
- Users in Turkey only: the country saved on your account must be Turkey; where no country is saved, the app language must be Turkish. Giveaways are not shown to users who do not meet this condition and their entries are not accepted
- Users signed in to HeyMom with a real registered account (email, Google or Apple). Anonymous/guest sessions used without an account cannot enter
- Giveaways whose prize is a Premium subscription are not shown to users with an active Premium (Pro) subscription, and those users cannot enter them. An entry made while on the free plan stays valid if the user subscribes afterwards
- Each user may enter a giveaway once; if multiple accounts belonging to the same person are detected, those entries are cancelled
Staff of the organiser and anyone involved in running the giveaway may not enter.
3. How Entries Are Counted
Everyone who joins starts with a base entry. In some giveaways the base entry requires completing the tasks listed on the giveaway screen (for example opening the app's store page or following HeyMom on Instagram); you cannot join until they are done. No particular rating or positive review is required for any task.
A giveaway may additionally define the entries below; which rules apply and how many entries you hold are shown as numbers on the giveaway screen:
- Referral entries: an extra entry for each new user who joins the giveaway with your invite code. These entries are capped per giveaway.
- Daily prize wheel: some giveaways include a wheel that can be spun once per day. The server decides which segment the wheel lands on and any entry won is credited directly to your account; the total that can be won from the wheel is capped per giveaway.
- Subscriber bonus: may be defined for some giveaways. Even where it is defined, no payment is required to enter; entry with the base entry is always valid.
Entry counts are calculated and stored on the server only: the number you see in the app is the same number that goes into the draw.
4. Organiser and Permits
Giveaways are organised by Ersa Zirai Tarım Ltd. Şti. (Yalı Mah. Hamit Nural Cad. No: 7A, Erdek/Balıkesir), the owner of the HeyMom brand. The organiser provides the prize and is the sole point of contact for it; Apple and Google are not sponsors, organisers or parties to the giveaway.
In Turkey, free prize draws require a permit from the National Lottery Administration (Milli Piyango İdaresi) under Law No. 5602. The permit details are entered here before the relevant giveaway goes live.
5. How Winners Are Drawn
Winners are determined after the giveaway closes using a verifiable method. The point is that the result can be tested for having been fixed after the fact, and the entrant list for having been edited afterwards:
- A secret random number (the seed) is generated when the giveaway is created; only its digest (SHA-256) is published at launch. The seed itself stays undisclosed until the draw.
- At draw time the entrant list is frozen, its digest (SHA-256) is published, and the seed is revealed.
- Winners are picked deterministically from the revealed seed: for each round, index = HMAC-SHA256(seed, "listDigest:round") mod remaining ticket count. No one can win more than once.
- After the result is announced, the digest of the seed can be compared with the digest published at launch. If they match, the seed cannot have been chosen after the winner was known.
Entrant identities are not published for privacy reasons; winners are shown with a masked name. The list digest makes it possible to prove, in the event of a dispute, that the entrant list was not altered afterwards.
6. Announcing Results
- Winners receive an app notification, and the same message is written to the Notifications list in the app — the result is visible in the app even if notification permission is off.
- Results are published on the giveaway screen and remain viewable after the draw.
7. Prize Delivery
- Physical prizes: the winner enters delivery details in the app, in the Delivery details form opened from the giveaway result screen: full name, phone, city, district, street address, postal code and delivery note. Full name, phone, city and street address are required; district, postal code and note are optional. Delivery details are not requested by email. Submitted details can be updated from the same screen.
- The winner must submit delivery details within 14 days of the announcement. A winner who does not do so within that period forfeits the prize.
- Premium subscription prizes: Premium time is credited to the winner's account automatically once the draw is complete; no delivery details are requested for these giveaways. If the winner already has a paid subscription, the prize is credited manually and we contact the winner.
- The prize is non-transferable, cannot be exchanged and has no cash alternative.
- Shipping and delivery costs are borne by the organiser; any taxes or similar obligations arising from the prize are determined by applicable law.
8. Cancellation and Disqualification
Entry is cancelled, and any prize withheld, in the following cases:
- Fake or multiple accounts, automated entry, false completion of tasks, abuse of the referral system
- Breach of the Terms of Use
- Delivery details provided that are untrue
In cases of force majeure, or circumstances that prevent the giveaway from being run fairly, the organiser reserves the right to cancel or postpone it; entrants are informed through the app if this happens.
9. Personal Data
The data processed for a giveaway is your account identifier, your entry record and entry count, the tasks you completed, your invite code and, if you win, your delivery details (full name, phone, city, district, street address, postal code, delivery note). This data is processed solely to run the giveaway and deliver the prize.
- Delivery details are never written to the public giveaway record; they are used only by the team that ships the prize and by the courier or prize supplier, only for delivery
- Delivery details are kept as long as needed for delivery and possible disputes, at the latest until you delete your account
- When you delete your account, your delivery details, referral records and task records are deleted. For giveaways already drawn, only the deleted account's user ID, entry count and whether it won are kept so the published result stays verifiable; this record alone does not identify you
For details see our Privacy Policy.
10. Contact
- Organiser: Ersa Zirai Tarım Ltd. Şti. (HeyMom)
- Address: Yalı Mah. Hamit Nural Cad. No: 7A, Erdek/Balıkesir
- Email: destek@heymomtr.com
- Web: myheymom.com