This Refund Policy applies to HeyMom Pro subscriptions purchased on myheymom.com. Web orders are processed by our reseller Paddle.com, which is the merchant of record and issues refunds on our behalf.
14-day refund
- You can request a full refund within 14 days of any payment for a monthly or annual plan
- This includes the first payment taken after a free trial ends
- Refunds are returned to the original payment method. Your bank may take a few business days to show it
- After a refund, Pro access for that payment period ends
Free trial
Eligible new subscribers to the annual plan get a 7-day free trial. If you cancel before the trial ends, you are not charged.
How to request a refund
- Use the link in your Paddle receipt email, or
- Contact Paddle at paddle.net, or
- Email us at destek@heymomtr.com with your order email address
Cancellation
You can cancel at any time through the link in your Paddle receipt email or by contacting us. Cancellation stops future renewals; you keep Pro until the end of the current paid period.
App store purchases
Purchases made in the iOS or Android app are handled by Apple or Google. Refunds for those purchases follow Apple's and Google's own refund processes.
Your legal rights
Nothing in this policy limits consumer rights that cannot be waived under the law of your country of residence.
See also: Pricing · Terms of Use · Privacy Policy